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Meet the team

Paul Hooper Director

Over 20 years’ industry experience and a founder of Impact Recruitment Services. Paul is dedicated to delivering a recruitment service that exceeds expectations. Championing a strong work-life balance, he’s a big Liverpool fan and manages a local youth football team, sponsored by Impact.

Heather Brightey Office Manager

Responsible for all office administration and finance tasks, Heather delivers a seamless and efficient service to the team, clients and candidates. At heart, she is a bit of a rock chick with a real love of music, going to live gigs whenever possible.

Dan Sharp Operations Manager

A great sport on and off the pitch! A loyal and experienced Impact colleague Dan effectively leads and develops his Wellingborough team. Rugby’s his game, having played for Rushden and Higham and now involved with coaching at the club.

Natasha Trusler Senior Administrator

Everything runs like clockwork when Natasha’s involved, which is exactly why clients and candidates love to work with her – she makes things happen. Natasha makes the most of her time outside of work too, enjoying, shopping, travelling and socialising.

Charlotte Lowe Administrator

You’re assured of a warm welcome when you arrive at our office. Charlotte ensures client, candidate and team needs are managed efficiently and with a smile. Her love of people continues outside of work where she enjoys spending time with friends and meeting new people.

Gail Harrison Administrator

Gail’s passion for helping people is unmistakable; following years of volunteering with people and customer facing positions, she is the perfect person to welcome visitors and guide you to the right services and staff. Gail also loves an adventure and in her spare time you can find her lost in a good thriller or sightseeing somewhere exotic.

Tara Evans Administrator

Tara’s background in hospitality makes her the perfect host to greet you at our Wellingborough branch; a friendly face, plus top-notch organisation and multi-tasking skills. A keen walker, you can usually find Tara walking in country parks or visiting her homeland Wales.

Bekah Frost Marketing Officer

A champion problem solver; whether it’s a board game or a tricky computer conundrum, Bekah's attention to detail is second to none. Her interesting and varied work experience across different sectors means she always has a story to tell, a love of people and a way to fix any issue.

Kerry Court Branch Manager, Northampton

Kerry brings drive, desire and determination to everything she does at Impact. An amazing role model, colleague and consultant, she’s always on hand to help. So much commitment to work deserves a break now and again, and Kerry loves travelling, socialising and going to the gym.

Vicky Capps Senior Consultant

A wealth of recruitment experience now specialising in Commercial roles. Always professional, friendly and enthusiastic. Her true love is spending time in Cornwall so if she’s not working chances are she’s enjoying a Cornish tea!

Nelly Damian Recruitment Consultant

Led by customer service, Nelly has a natural empathy with clients and candidates, passionate about helping them to achieve their goals. Not surprisingly, people are important in her life outside of work where she loves spending time with her daughter, family and friends.

Becky Ellson Resourcing Consultant

Becky’s love of building relationships with people, arranging events and problem-solving is the perfect set of skills for a recruiter and hobby cake decorator. Introducing employers to their perfect candidates, and organising parties, requires clear communication, excellent planning and a perfect result.

Matthew Hopson Senior Consultant

A passionate sports man, Matthew channels his competitive streak into his work, committed to delivering a win:win scenario for Impact, clients and candidates. Outside of work Matthew is involved in both coaching and scouting within youth football.

Charlotte Addison Recruitment Consultant

Charlotte’s excellent organisational and creative skills play well in her role, just as she plays 6 instruments well and is active in the local folk music scene. Very much an optimist, Charlotte offers a positive perspective on all aspects of recruitment and skillfully arranges the most advantageous outcomes for all parties.

Josh Hacker Resourcer

A former Mixologist, Josh brings the perfect cocktail of ‘The Resourcer’ to Impact. Mix 50ml of personal motivation and drive, 50ml of team player, 50ml of communication and a dash of ambition then pour over ice into a long glass garnished with a sprig of fresh work ethic. Cheers!

Lucy Krawczyk Senior Account Manager

Lucy takes the time to get to know every client and candidate she works with, which she does with great efficiency and professionalism. Full of energy and zest for life, outside of work Lucy has a passion for fashion, music, and going to the cinema.

Sophie Sharman Account Manager

Bringing first-hand experience of working in the industrial sector, Sophie has a passion for organisation and tackling challenges with a competitive and creative streak as she also enjoys clay shooting and crafting. Outside of work, Sophie spends time with her twin sister, friends and 5 dogs.

Anna Barford Account Manager

Anna’s career in retail means she has a passion for fashion, customer care and is dedicated to looking after people and seeing the best in them. As well as shopping, she enjoys cinema, live music and weekend city breaks (to go shopping!).

Richard Ingman Branch Manager, Wellingborough

Joining the Wellingborough branch after establishing a career in sales and recruitment Richard develops strong, lasting bonds with the teams he works with, both on and off the pitch. Whether he is coaching a sports or sales team, or delivering results for a business or match, Richard brings passion, commitment and a drive for success.

Nigel Buller Senior Consultant

Having worked with Impact since its inception, Nigel is well placed to demonstrate why Impact should be the agency of choice for every business. A proud family man, but if he’s not working or at home then he’ll mostly likely be on the golf course!

Gavin Desborough Resourcing Consultant

A teacher in a previous life, Gavin brings a unique approach to recruitment that gets the best out of every situation. Keen on fitness and music, Gavin loves to play guitar, golf and watch his beloved Leeds Utd in his spare time.

Tom Buller Account Manager

With a grounding in distribution and production businesses Tom is a real asset to our Industrial Division, always making the right match. Another keen sportsman, and competitive too, he loves all sports especially football. We’re glad he’s on our team!

Holly Abell Account Manager

With a love of people and an extreme desire to provide great customer service, Holly thinks it’s important to make everyone feel valued. Her sporting background has proven she is a hardworking, team-player and demonstrates this by working harmoniously with clients and candidates to ensure everyone gets the best results.

Lewis James Account Manager

A background in Planning means Lewis brings his A-game to Impact, with advanced skills in scheduling and organising people. Having played rugby for a number of years, Lewis now likes watching rugby and spending time with friends.

Hany Fayad Account Manager

Hany brings his love of sport and entertaining friends and family to Impact as a supportive and sociable colleague, with a definite competitive streak. His experience in industrial business and recruitment helps build a strong rapport with everyone he meets, and he has already been nicknamed the office comedian.

Gary Brown Onsite Contract Manager

A role model in partnership working Gary is a great example of how to make an onsite contract a success. Gary enjoys spending time with his family, socialising and watching Rangers FC, particularly with a cider in hand!

Sebastian Filipski Account Manager

Well experienced in the workings of industrial businesses, Seb is committed to getting the best performance out of our workers. Down time is important to Seb when he enjoys spending time with his two young children, watching football and listening to music.

Rosanne Allen Onsite Account Manager

Experienced in industrial recruitment and ensuring the needs of clients and candidates are met, it’s in Rosie’s nature to look after all the people in her life, be it employees or family. When she is not at work, she spends quality time with her four boys and husband.

Andre Ash Account Manager

An experienced Industrial Recruiter, Andre knows just how to create a great work environment onsite for staff, so they thrive and develop. A movie, video game and music geek, he lives by the motto “If you put your mind to it, you can accomplish anything” (Back to the Future 1985). Great Scott! We’re glad to have Andre on our team!