A recruitment agency with a difference

Formed in 2002, Impact Recruitment Services have grown to become one of the leading recruitment agencies in Northamptonshire and Peterborough.

Why Impact

Our genuine enthusiasm for what we do and commitment to our people, ensures that candidates and clients continue to use our recruitment services time and again. We continually invest in our staff, so that they can provide an incredible recruitment service to you.

We are members of the Recruitment and Employment Confederation and have received awards and accolades under the recruitment, logistics, marketing, entrepreneurship and training categories.

A Short History

Back in 2002, while we awaited the imminent arrival of our first baby, some thought we were making a huge mistake giving up two decent jobs in recruitment and for Paul to go into business with his two colleagues, Neil and Nigel. However, having been through a company takeover and experienced a huge change in culture as our former employer grew, we knew it was time to put faith in ourselves, learn from our experience and do things our own way. Our early recruitment years give us some top-quality training and experience in the industrial and technical marketplace, but it also gave us a clear view of how we wanted to make an impact on the local recruitment market and a meaningful change in the perception of recruitment businesses. So, what impact were we hoping to make?

Traditionally recruiters didn’t have a great reputation. They were notoriously seen as an (un)necessary evil, corner-cutters, margin-stealers, intermediaries taking advantage of both jobseekers and companies in desperate need of skills. So, right from day one, we wanted to be different, to exceed expectations, and we think we’ve nailed it. We’ve come a long way from 3 owners and a laptop, but our core values remain steadfast.

We, Paul and Angela, are the directors now and our team has grown to close on 40 people; still small enough to know each other and work together. Teamwork is everything. This goes for how we collaborate with you, our clients and candidates, and how we work within the business. We champion service and value over cost-cutting. So, we have invested in a whole recruitment team, not just fee-earners. You won’t encounter over-stretched people spinning many plates here and, having expert team members in specialist roles, means we can all focus on what we do best. We have consultants, account managers, finance, on-site teams, marketing, a head office and management team- everything you need for a personalised, thorough, and compliant permanent or temporary recruitment process.

We are innovative. We evolve, adapt, and always embrace change; whether that be utilising the latest technology or opening new sites to better service our client base. We offer you personalised recruitment solutions, are flexible, forward-thinking, and utilise creative ideas from all our team.

From the very beginning we’ve been ethical and trustworthy. Honest with clients, candidates and each other. Nobody is perfect but if we make a mistake, we own it and learn from it. We’re accountable, whether you’re talking to your account manager or a director.

Committed to working with complete integrity, we are professional members of the REC (Recruitment & Employment Confederation), advocates of recruitment laws and their codes of conduct. We put our team through qualifications, ensuring they understand exactly why we don’t cut corners. We set the standard, follow the process and deliver what we say we will, and more. Forever trying to overcome the reputation of the recruiters who ‘talk a good game,’ we develop meaningful business relationships and authentic partnerships with our clients and candidates. (Check out our reviews!) You will not catch our team ‘people-pleasing’. Whether you’re a client who needs a reality check about competitor salaries, or candidate who needs some honest interview feedback and coaching, we’ll be upfront with you! If anything, we under promise, over deliver.

Right from day one we’ve strived to be professional, but accessible and we think that’s achieved through respect; respect for ourselves, for you and the role we can play in making an enormous difference to people’s working lives. Recruitment isn’t your average ‘office job’- we are a vital part of people’s livelihoods and career paths. We impact the growth and development of individuals and businesses, and we take that responsibility seriously. We respect and embrace peoples’ differences and work hard to understand what is important to you. We treat you how we would like to be treated.

Old-fashioned values, maybe, but we have a solid 20+ year history behind us and those values have steered us through economic recessions, political challenges, and a pandemic. Our high level of performance has been recognised by many awards and accolades under the recruitment, logistics, marketing, entrepreneurship, leadership and training categories since our launch. So, we won’t stop here- We are passionate about providing you with an excellent service and continuing to exceed your expectations.

Our Core Values

Integrity

As advocates of recruitment law, codes of conduct, and members of the REC; we do things the right way.
We set the standard, follow the process and honestly deliver what we say we will, and more.
We'd rather under-promise, and over-deliver.

Innovation

We actively seek new ways of doing things; improvements that drive benefits and value. We evolve, adapt and embrace change. We offer solutions, are flexible and forward-thinking.

Trust

Honest with clients, candidates and each other. If we make a mistake, we own it and learn from it. We have a no-blame culture and can be trusted to work ethically and transparently. We'll be honest up-front and give honest feedback!

Teamwork

People always come first. We work collaboratively with colleagues, clients and candidates.
We celebrate the growth and development of individuals and businesses we work with. So, we go the extra mile for our clients, candidates and each other.

Respect

Professional but accessible, we have respect for clients, candidates and each other. We treat others in the way we wish to be treated and respect people's differences. We care about our community and embrace practices that look after our environment.

Impact at a glance

Over 8000 candidates placed across Northamptonshire and Peterborough.

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Jobs filled
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Local offices

Supporting Charities

We know that one of the quickest ways to have a positive impact on our local communities, is to support organisations that are already doing great work, and helping them to achieve more. Over the years we have raised money for Crazy Hats, Cynthia Spencer, Northamptonshire Health Charity, Save the Children and Breast Cancer Now. We also welcome our staff to nominate charitable causes and organisations that are close to their hearts. 

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Disability Confident Committed Employer (Level1)

We are a Disability Confident Committed employer and have started our Disability Confident journey by pledging to take action to improve how we recruit, retain and develop disabled people.

We have also committed to carrying out at least one activity to make a difference to disabled people and encourage our clients to think differently about disability.

Corporate Membership with REC

We are Corporate Members of The Recruitment and Employment Confederation and as members, we can access legal advice, business support and training to ensure our team are consistently delivering excellent recruitment practices. 

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Supporting local care leavers

As of January 2022, Impact Recruitment are signatories of the Care Leaver Covenant; a national inclusion programme that supports care leavers aged 16-25 to live independently. We assist care leavers with finding jobs and help with application processes including CV writing and interview coaching. We welcome and encourage care leavers to get in touch with us and always endeavour to treat everyone with kindness, respect and patience. Care leavers can find out more about how we can help them on the Care Leaver Covenant website.

What they say about us

Read what our clients and candidates say about Impact or click below to review us on Google.