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Spotlight on... Bekah

What does a typical workday look like for you? 

My role is predominately filled with marketing related activities which includes design, writing, social media management and analytics. I am also the go-to person for IT issues and GDPR queries. On any given day I could be writing a blog, engaging with candidates on Facebook, auditing compliance, creating visual messages and turning computers off and on again!  

I usually check emails, social media, our business pages and all our other customer facing platforms in the mornings (and again several times throughout the day), then I dedicate two hours before lunch to focus on project work or meetings.  In the afternoons I mostly work on creating content to help the Consultants and Account Managers meet their goals, attract candidates or advise our clients.  

 

What did you do before coming to Impact and what attracted you to make the move to us? 

I've have an exciting and varied job history working in the retail, hospitality, tourism, education and recruitment industries but one thing I'm passionate about is making people happy and I've found that a good recruitment agency adds value to businesses and individuals in a uniquely positive way. Impact looked after me well as a jobseeker and that encouraged me to join the team when the position came up!  

 

What are the most rewarding aspects of your job?  

Following on from my previous answer, I love making people happy, and knowing that I play a part in the team that helps jobseekers find work and businesses achieve their workforce goals is really rewarding. I understand that every aspect of my job has a reason behind it and that I add value, which really motivates me through the day.  

 

Does anyone or anything particularly inspire you outside of work?  

I listen to a lot of podcasts and I find the hosts of a lot of them really inspiring. I enjoy comedy and educational podcasts so when the two are combined, and I can laugh and learn, they inspire me to, like them, always keep learning and stay cheerful. I'd recommend Wine and Crime and Hey Riddle Riddle if you’re interested.   

 

How has recruitment changed in the last year?  

Recruitment processes, whether through agencies or internal HR teams, have typically been very rigid and uncompromising, with only few employers trying to be more innovative and contemporary in their approach. This year, however, has made recruiters everywhere realise that if you aren't flexible, they just won't succeed.  

Embracing new ways of working, such as video interviewing, online registrations and working from home has enabled survival and makes finding work more accessible for people who have previously been restricted by the inflexible norms of recruitment. I hope to see this be embraced by more and more recruiters and employers and therefore see the jobs market flood with the treasure trove of talent that has traditionally been overlooked. 

 

What has been the highlight of working at Impact for you? 

Ooooh I think I'd have to say winning Lockdown Hero earlier this year; I was very honoured and even though we were all working from home and separated, it made me feel very close to my colleagues.  

 

What qualities are needed to succeed in the recruitment industry? 

I think you need a genuine passion for working with people and a high standard of customer service skills. Mental resilience (there will be some bad days) and a sense of humour and joviality for all the good days.  

 

What do you like to do outside of work? 

I enjoy tabletop gaming like board games and Dungeons and Dragons, playing at least weekly with my husband and friends. If I'm not playing games, I'll be doing yoga, running or chilling out with my cats and husband. I'm very sociable too and I'll find any excuse to throw a party or have friends over. The pandemic has made that harder but luckily I can still do that over Zoom!  

 

How do you take your tea/coffee? 

I don't like tea or coffee apart from green and herbal teas so I'll take a big cup of peppermint tea (with a spoonful of sugar if I’m poorly).   

 

About the author

Angela Hooper

Angela has been part of the Impact family, supporting the team behind the scenes, since day one. As a primary school educator and recruiter, Angela has built up brilliant skills in conflict management, strategic thinking and diplomacy – though we’re not sure if that’s because of the recruitment or primary school environments! In between jobs and studying, Angela enjoys being active, travelling and spending time with her family.