Terms of Business

Impact Recruitment Services provides a first class recruitment service for the industrial and commercial sectors, consistently matching clients’ with the right calibre of candidate, on a temporary or permanent basis. Our highly qualified team of recruitment professionals, who together have over 150 years of recruitment experience, are what makes us a real recruitment force. We offer dedicated account management and our recruitment consultants are among the best in the industry, all passionate and motivated by recruitment.

Formed in 2002, Impact Recruitment Services quickly established itself as one of Northamptonshires leading and award winning independent recruitment agencies and this high level of performance continues today. Started by the three Directors who remain today, Paul Hooper, Neil Kitchener and Nigel Buller, Impact Recruitment Services retains the personal touch associated with an independent recruitment agency, with the service and professionalism often associated with the bigger agencies. Having tried the ‘Impact experience’ many businesses decide to use Impact Recruitment Services for all of their temporary workers and permanent placements.

Candidates looking for work are assured of a friendly and professional recruitment service, and our recruitment professionals will take the time to understand their needs and match them accordingly to the right role. We commit to keeping candidates informed and updated whilst their job search is in progress and they are always welcome in branch to discuss anything related to finding the right role for them.

For business clients, we believe that providing a recruitment service is about working in partnership, understanding a clients business and providing a tailored recruitment solution that delivers convenience and return on their recruitment investment:

• We deliver cost efficiencies
• We enhance clients business performance
• We ensure compliance with employment legislation
• We reduce client administration time
• We provide talented candidates who become an asset to your business
• We guarantee a speedy response to filling roles.

Our key differentiator is our Impact extra service. Our ethos is about ‘doing more’. We go the extra mile, we provide more added value. This is Impact Extra.

Impact Extra is a free advisory service, courtesy of Impact Recruitment Services’ expertise and knowledge of the recruitment industry and their business partner relationships. Impact Extra offers a whole host of essential help and advice for businesses and candidates beyond their recruitment needs:

• Specialist employment law advice: Our experience in recruitment means we have accrued a wealth of knowledge around employment law and HR matters. Instead of paying your lawyers or advisors for an initial consultation, just contact us for FREE with your query or requirement for some professional advice. For instances where we believe it is more appropriate that you receive advice from a legally qualified professional we would be glad to introduce you to EMW, our employment law and HR business partner. Please check out the Impact Extra Terms and Conditions for this service.
• Other business services: We also recognise you may also need advice outside of employment, so we confidently recommend our own business partners who have a proven track record of excellent service to Impact Recruitment Services. These services include marketing, design, IT and accountancy.
• Useful document downloads: A library of information you will be grateful to be able to lay your hands on, such as contract templates, CV writing advice, interview techniques and questions, employment law and policies and time sheets. If you can’t find what you need then let us know and we’ll find it for you.
• Interview and meeting suite facility: We welcome clients to our offices that may want to meet in private or cannot secure a meeting room on their own business premises.
• Recruitment surveys: We regularly invite our business and candidate contacts to participate in recruitment relevant surveys, who can then access the results for use in benchmarking performance and comparability of their own employment benefits and terms.
• Recruitment and Employment Law news updates: Whether it is industry or local to Impact, you can be sure of getting the latest information.
• Impact events: Impact Recruitment Services are active in the industry and the community, so whether it is an employment law seminar or charity fundraiser Impact Extra users can be sure to be included.
• Useful links: In the unlikely event you can’t find what you are looking for on our website, we provide links to others that are commonly found useful in the recruitment industry.

Our approach is bespoke to your needs, so please give us a call or email to discuss the value and opportunities of working with Impact Recruitment Services, 01604 239555 or paul@impactrecruitment.co.uk.