Our Service

1. Impact Account Management

Our service is comprehensive yet flexible, ready to be moulded to suit your business requirements.

  • Dedicated Account Manager: We make it our business to understand your business so that we can provide the best recruitment service you have ever experienced. You would have one point of contact for all of your recruitment needs, and the backup of the whole Impact Team for total support and service.
  • Partnership approach: We get to know your business so we can become a valued part of it. We regularly invite clients to meet with an Impact Director to ensure they are satisfied with the Impact service and have the opportunity to give feedback.
  • Response time guarantee: Whether it’s a temporary or a permanent role we will commit to a speedy response time so you can continue managing your business.
  • 8-stage interview process:  Every candidate completes our stringent interview process to make sure we can offer the best calibre candidates for a role.  This includes all skills, numeracy and literacy tests where necessary as well as appropriate references.
  • On site staff attendance check: We can take care of all first day inductions and can continue to check candidate attendance daily meaning clients don’t have to.
  • Reporting and tracking: We can provide a suite of Key Performance Indicator reports, tailored to your business requirements.
     
  • Dedicated Account Manager
  • Partnership Approach
  • Response Time Guarantee
  • 8-stage Interview Process
  • On Site Checks
  • Reporting and Tracking

2. Impact Value

A first class service that offers incredible value for money.

  • Impact Extra: Our service alone offers great value for money, and when offered in conjunction with Impact Extra we become and invaluable partner to your business.  The Business and Candidate offers included in Impact Extra are designed to enhance your business and personal performance and help you achieve your goals.
  • Our fees: We recognise that not all businesses are the same so we will always make sure our fees are appropriate to the client and their needs, without compromising on the quality of service received or the candidates right to expect fair pay and reward.  By working in partnership with our clients we are able to agree recruitment terms that satisfy all parties.
  • Money back guarantee: We are confident you will be more than satisfied with the candidates we provide you, and if you’re not, then we will refund or reduce your fees in line with our Terms of Business guaranteed.
     

3. Impact Ask

Impact don’t ask for much in return for their impressive recruitment service, just:

  • Your commitment: Impact invests a lot of time into creating partnerships with their clients and prides itself on its amazing client loyalty.  When given the opportunity to prove ourselves and our service, Impact Recruitment Services find that a 1-2 year contractual commitment between both parties cements the relationship and allows the partnership to prosper.
  • Heads up: Give Impact Recruitment Services the first call, whatever your recruitment need, and we will exceed your expectations.
  • Feedback: Open and honest, two-way communication is key to everything we do. Our testimonials are the best way of making potential clients believe they should work with Impact Recruitment Services.
     

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Testimonials

  • Impacts level of commitment has been second to none and... tweet

    Kris Ring
    Operations Supervisor
    Norbert Dentressangle

  • In a rapidly changing marketplace, Impact have been abl... tweet

    Jamey Johnson
    Warehouse Manager
    Baxter Healthcare Ltd

  • The quality of staff I have been provided with from Imp... tweet

    Mike Britton
    Managing Director
    Goodwill Solutions

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About Impact

Impact Recruitment Services provides a first class recruitment service for the industrial and commercial sectors, consistently matching clients’ with the right calibre of candidate, on a temporary or permanent basis. Our highly qualified team of recruitment professionals, who together have over 150 years of recruitment experience, are what makes us a real recruitment force. We offer dedicated account management and our recruitment consultants are among the best in the industry, all passionate and motivated by recruitment.

Formed in 2002, Impact Recruitment Services quickly established itself as one of Northamptonshires leading and award winning independent recruitment agencies and this high level of performance continues today. Started by the three Directors who remain today, Paul Hooper, Neil Kitchener and Nigel Buller, Impact Recruitment Services retains the personal touch associated with an independent recruitment agency, with the service and professionalism often associated with the bigger agencies. Having tried the ‘Impact experience’ many businesses decide to use Impact Recruitment Services for all of their temporary workers and permanent placements.

Candidates looking for work are assured of a friendly and professional recruitment service, and our recruitment professionals will take the time to understand their needs and match them accordingly to the right role. We commit to keeping candidates informed and updated whilst their job search is in progress and they are always welcome in branch to discuss anything related to finding the right role for them.

For business clients, we believe that providing a recruitment service is about working in partnership, understanding a clients business and providing a tailored recruitment solution that delivers convenience and return on their recruitment investment:


Our key differentiator is our Impact extra service. Our ethos is about ‘doing more’. We go the extra mile, we provide more added value. This is Impact Extra.

Impact Extra is a free advisory service, courtesy of Impact Recruitment Services’ expertise and knowledge of the recruitment industry and their business partner relationships. Impact Extra offers a whole host of essential help and advice for businesses and candidates beyond their recruitment needs:


Our approach is bespoke to your needs, so please give us a call or email to discuss the value and opportunities of working with Impact Recruitment Services, 01604 239555 or paul@impactrecruitment.co.uk.